Hello!

This is me, Jose Miguel, but I go by Pepe.
I currently live and work in San Diego, CA.

User Experience Advocate | Cross-Functional Leader | Data-Driven Designer | Bridging the Gap Between Users & Business Goals

EDUCATION

Master of Arts in Design Management
Savannah College of arts and Design,
Savannah, GA.

Bachelor of Science in Architecture
Monterrey Institute of Technology,
Queretaro, Mexico

TECHNICAL
PROFICIENCIES

Adobe Suite, ChatGPT 4.0, Ethn.io,
Figma, G-Suite, Google Survey,
Heat-mapping software, InVision,
Miro, Monkey Survey, Ms
Forms, Ms Office, Optimal Workshop,
Optimize.io, Qualtrics, Tableau,
UserInterviews.com UserTesting.com

PROFESIONAL TRAINING

Parametric Design | Urban Research Lab, University of
Technology, Delft, Netherlands.

IBM Design Thinking Practitioner, IBM Enterprise Design
Thinking Co-Creator.

Advanced Approaches in UX Research Workshop. Improv for Personal and Professional Development workshop.

Presenting with Confidence with Mike Monteiro.

Lean UX Expert Course.

Diploma on Digital Photography Storytelling Techniques, Xp
Photography, Mexico City.

Diploma on Psychoanalysis in Visual Arts, Agora Institute.
Guadalajara, Mexico.

Lead UX research projects to shape product strategy and boost operational efficiency.

Formulated and implemented research strategies concentrating on person development, journey mapping, user research methodologies, and product enhancement.

Collaborated with specialists to interpret user insights and market trends. Delivered presentations on user research outcomes to stakeholders, fostering actionable enhancements while establishing foundational research work streams within internal UX design teams.